Individual users can create a limited number of projects, decisions and templates, and cannot add or invite other collaborators. Enterprise users can create unlimited number of projects, decisions and templates, and can also add or invite a number of collaborator depending on their plan.
When subscribing to an enterprise plan, for each paid internal user you get a free external user. Internal users are part of your enterprise plan, and can create projects, decisions and templates, as well as invite and add collaborators. External users can only collaborate on projects or decisions that they have been invited to ( by internal users), and cannot create new projects, decisions, templates or invite and add collaborators.
You can upgrade your plan from the settings tab inside your account. Visit our User Guide for detailed instructions.
You can choose to pay annually or monthly. Annual plans save you 20% compared to the monthly plan. When you select a plan, we credit your account and send you an invoice. By default we renew your plan automatically, and you need to cancel your plan if you do not want to continue. All payments are non-refundable.
You can cancel your subscription from inside the settings tab. Visit our User Guide for detailed instructions. Note: When you cancel your account, you cannot access your project data anymore.
We use Stripe to process all payments and we accept all major credit/debit card. We can also send you an invoice and accept wire transfers. Feel free to contact us if you need any help.
Paramount Decision's Support team is here to help.