When subscribing to an enterprise plan, for each paid internal user you get a free external user. Internal users are part of your enterprise plan, and can create projects, decisions and templates, as well as invite and add collaborators. External users can only collaborate on projects or decisions that they have been invited to ( by internal users), and cannot create new projects, decisions, templates or invite and add collaborators.
If you forgot your password (or simply need to reset it).
Paramount Decision's Support team is here to help.